Company Profile

1st Call Training Ltd is an approved, accredited training provider specialising in Industrial & Construction Training, Lifting & Plant Operations  



Meet the Team 

Iain Pike and Ryan Norman are Accredited Instructors with ITSSAR and NPORS 

Iain Pike is an accredited cat 4 ITSSAR Tutor  

1st Call Training have over 25 years experience in Construction and Industrial Training, in addition we have our own qualified safety practitioners and internal verifiers available for consultation, advice and guidance.  


Why Work With Us? 

All our instructors are qualified with the lead accrediting bodies and have teaching qualifications for adult learning as required under current government guidelines.

We will firstly develop a clear understanding of your businesses training requirements.  

We have the facility to tailor a training programme for you, respecting the need for flexibility, accessibility and competitive pricing.  

Our highly qualified, dedicated instructors and tutors will train your staff to the required standard.  

Training can be completed at our accredited training school or your premises.  

Finally we can provide the delegate with training and testing to both industry and the lead accrediting body’s standards. 


1st Call Training School in Poole Dorset 

Training Facilities

1st Call training has training facilities based in Poole Dorset, we also provide training and assessment to companies and individuals Nationwide.

Our centre is dedicated to training only and includes facilities that accommodate the comfort and needs of our customers.

Our 3000sq foot indoor facility has been developed to simulate factory warehouse conditions, and we have a range of forklift trucks, racking systems and loads.



Training Delivery

As an organisation we pride ourselves on the delivery of current and up to date information.

Our courses are delivered as structured programmes, which meet the requirements of the Health and Safety Executive (HSE) and the accrediting bodies, we also provide bespoke training to meet industries needs.

Our Instructors are carefully selected so that they have the life knowledge, practical skills and the relevant qualifications to deliver training to you.


Administration and Certification

Our administration teams are here to help with your requirements.

We have developed passport schemes for our customers, and our database contains secure information and records of your training information that complies with the data protection regulations.

Our certification is nationally recognised by industry and can be tailored to your company’s specific needs and requirement.

We can supply

  • In House Certification
  • National Plant Operators Registration Scheme (NPORS)
  • ITSSAR Accredited Training
  • IOSH Certification


Why Train?

The Provision and Use of Work Equipment Regulations (PUWER) 1998 states:

“That every employer shall ensure that all persons who use work equipment have received adequate training for purposes of health and safety, including training in the methods which may be adopted when using the work equipment, any risks which such use may entail and precautions to be taken.”

This quote is fundamental to understanding the importance of quality training for employees within an organisation. It is essential that your workforce is skilled and fully qualified; as the market becomes tougher and more competitive a case of survival of the fittest develops. Those that have invested well in training will isolate themselves from others who have failed to.





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